Turning a Product Recall into an Opportunity to Strengthen Customer Loyalty
May 13, 2016You never plan on having a recall, and you probably don’t have a plan for handling one. Unfortunately, recalls are occurring with increasing frequency, and we at DataWorks see them affecting companies of all sizes. Rapid growth, communication hiccups, and a momentary lapse in oversight can adversely affect any product today. When a recall does […]
Clean Up Your Mailing List AND Your Office
February 23, 2016
Look around your office right now. Do you see a box or tub overflowing with returned mail? If so, don’t despair, rejoice! You are looking at a great opportunity to clean up your mailing list. Postal rates will increase again in April 2011. Using current, correct mailing addresses will save you money on postage. And […]