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Turning a Product Recall into an Opportunity to Strengthen Customer Loyalty

May 13, 2016

You never plan on having a recall, and you probably don’t have a plan for handling one.  Unfortunately, recalls are occurring with increasing frequency, and we at DataWorks see them affecting companies of all sizes.  Rapid growth, communication hiccups, and a momentary lapse in oversight can adversely affect any product today.  When a recall does […]